You agree and understand that by signing up to CryptoZella and using the services, you are agreeing to enter into this user agreement by and between you and CryptoZella Inc., and be legally bound by its terms and conditions, so please read them carefully. By accessing and using CryptoZella, you’re entering into a legally binding contract, with the waiving of certain legal rights such as a jury trial and class actions. If any term or condition of this User Agreement is unacceptable to you, please do not visit, access, or use CryptoZella. Use of the words “CryptoZella”, “company”, “we,”,“us,” or “our” in this User Agreement refers to CryptoZella Inc. and any or all of its affiliates.
The services are: a marketplace to enable Investors of “Digital Assets” (such term to be broadly understood to include digital currencies such as Bitcoin, Ether, and others supported by CryptoZella subject to change from time to time) to engage in transactions with each other (the “Marketplace”) and the offer of a hosted digital wallet service for purposes of accessing the Marketplace (the “CryptoZella Account” or “Account”), holding and releasing Digital Assets as instructed upon completion of a purchase of Digital Assets and any other services described in this Agreement (collectively the “Services” and individually, a “Service”) provided by us, to you as an individual (“user” or “you”).
CryptoZella.net and its related Services are owned and operated by CryptoZella. Your use of the Services will also be governed by our Privacy Policy and Cookie Policy.
Your conduct on CryptoZella is subject to the laws, regulations, and rules of any applicable governmental or regulatory authority (the “Applicable Laws and Regulations”) including, but not limited to:
Money Service Business (“MSB”) regulations under the Financial Crimes Enforcement Network (“FinCEN”);
Laws, regulations, and rules of relevant tax authorities;
Applicable regulations and guidance set forth by FinCEN;
The Bank Secrecy Act of 1970 (“BSA”);
The USA PATRIOT Act of 2001 (“Patriot Act”);
AML/CTF provisions as mandated by U.S. federal law and any other rules and regulations regarding AML/CTF;
Issuances from the Office of Foreign Assets Control (“OFAC”);
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Use code with caution.
You unequivocally agree and understand that by using CryptoZella in any capacity, you agree and understand to act in compliance with and be legally bound by this User Agreement as well as the Applicable Laws and Regulations.
We may make changes or updates to this Agreement for legal or regulatory reasons or at our discretion. If you continue to use the Services after these updates, you agree to the updated Agreement. The updated version will supersede all prior versions. We reserve the right to discontinue or make changes to any of the Services. If you have supplied us with an email address, we may also notify you by email that the Agreement has been changed or updated.
THE VALUE OF DIGITAL ASSETS CAN GO UP OR DOWN. THERE CAN BE SUBSTANTIAL RISK THAT YOU LOSE MONEY BUYING, SELLING, TRADING OR HOLDING DIGITAL ASSETS. YOU ARE RESPONSIBLE FOR ASSESSING WHETHER DEALING IN DIGITAL ASSETS IS SUITABLE FOR YOU.
THE TREATMENT OF DIGITAL ASSETS VARIES BY JURISDICTION. THE SERVICES ARE NOT AVAILABLE WHERE PROHIBITED BY LAW OR BY CRYPTOZELLA POLICY. DUE TO CHANGING REGULATORY REQUIREMENTS AND INTERPRETATION IN THE DIGITAL ASSET MARKETS, CRYPTOZELLA MAY USE ITS SOLE DISCRETION TO REJECT USERS, PROHIBIT USE OF PART OR ALL OF THE SERVICES AND / OR CLOSE, FREEZE OR SUSPECT CRYPTOZELLA ACCOUNTS WHERE CRYPTOZELLA HAS DETERMINED THAT REGULATORY POLICY PREVENTS THE OFFERING OF THE SERVICES. CRYPTOZELLA IS NOT LIABLE FOR ANY LOSS OR DAMAGE RESULTING FROM SUCH TEMPORARY OR PERMANENT LOSS OF ACCESS OR USE TO ANY SERVICE.
The CryptoZella Services are: the CryptoZella Marketplace and the CryptoZella Account.
CryptoZella offers a peer-to-peer marketplace which facilitates the purchase and sale of certain select Digital Assets through various payment methods. Payment methods are negotiated and exchanged on a peer-to-peer basis between the buyers in the Marketplace (“Buyers”) and sellers in the Marketplace (“Sellers”). Users agree upon which payment methods to use to complete a transaction and are fully responsible and liable for using such payment methods in a lawful manner.
CryptoZella offers a hosted digital wallet (the “CryptoZella Account” or “Account”) through a digital asset wallet provider. Users are able to post offers to buy or sell Digital Assets through the Marketplace. The creator of the offer is responsible for listing terms of the transaction, including the payment methods the Seller will accept. Once an offer is selected by another CryptoZella user, the Seller’s Digital Assets are locked as part of our transaction procedures (the “CryptoZella Escrow”) until all conditions necessary to consummate the transaction have occurred. The sale is complete and Digital Assets are unlocked and released to the Buyer by the Seller once the Buyer has completed the terms of the transaction and payment has been confirmed valid and received by the Seller.
CRYPTOZELLA DOES NOT ACT AS A PAYMENT PROCESSOR. ALL LIABILITY FOR SENDING AND RECEIVING PAYMENT AND CONFIRMING THE VALIDITY OF THE TRANSACTIONS LIE BETWEEN THE BUYER AND SELLER. The locked Digital Assets are released back to the Seller if the Buyer chooses to cancel the transaction. The Seller may not cancel the transaction at any point. The Seller only has the option to unlock the Digital Assets and release it to the Buyer. In the event Seller needs to cancel the transaction due to a Buyer not following the terms of the transaction, the Seller is required to start a dispute and provide a reason for doing so as further described in Section 9 of this Agreement. Transactions on our Website are conducted between the Buyers and Sellers. Accordingly, CryptoZella is not a party to any transaction.
The CryptoZella Account allows for the storing, sending, and receiving of digital currency. All digital currency transactions occur within the digital currency network, not on CryptoZella. There are no guarantees that the transaction will process on the digital currency network. CryptoZella reserves the right to refuse to process any transaction if required by law or if we deem the transactions to be against the terms of this Agreement. You hereby accept and acknowledge that you take full responsibility for all activities that occur in your Account and accept all risks of any authorized or unauthorized access to your Account, to the maximum extent permitted by law. Use of the CryptoZella Account to store digital assets may incur recurring fees due to prolonged inactivity, which may be determined at CryptoZella's discretion.
1.1. It is your responsibility to read the Agreement carefully and periodically review this Agreement as posted on the CryptoZella Website. Your continued use of the Services shall signify your acceptance to be bound by the then-current Agreement.
1.2. Failure or delay by CryptoZella in enforcing or partially enforcing any provision of the Agreement shall not be construed as a waiver of any of our rights or remedies.
ACCOUNT & REGISTRATION
2.1. In order to use the Services, you will need to register an Account through our Website. During the registration process, we will ask you for certain information, including but not limited to, your name, address and other personal information to verify your identity. We may, in our sole and absolute discretion, refuse to maintain an Account for you. You hereby accept and acknowledge that you: (a) are of legal age in your respective jurisdiction to agree to this Agreement; and (b) have not previously been suspended or removed from using our Services.
2.2. By using your Account, you agree and represent that you will use our Services for yourself and you may not use your Account to act as an intermediary or broker for any other third party, person or entity. Unless expressly authorized by CryptoZella, you are only allowed to have one Account and are not allowed to sell, borrow, share or otherwise make available your Account or any detail necessary to access your Account to people or entities other than yourself. You are solely responsible and liable for maintaining adequate security and control of any and all usernames, email addresses, passwords, two-factor authentication codes or any other codes or credentials that you use to access the Services. Your Account must not contain misleading or fraudulent information. Creating false information for your Account, falsifying your country of origin or providing fraudulent identification documents is strictly prohibited.
2.3. During the registration of your Account, you agree to provide us with the information we request for the purposes of identity verification and the detection of money laundering, terrorist financing, fraud, or any other financial crime and permit us to keep a record of such information. You will need to complete certain verification procedures before you are permitted to use the Services, which procedures may be modified as a result of information collected about you on an ongoing basis. The information we request may include certain personal information, including, but not limited to, your name, address, telephone number, e-mail address, date of birth, social security number, taxpayer identification number, and government identification. In providing us with this or any other information that may be required, you confirm that all of the information is true, accurate and not misleading. You agree to promptly keep us updated if any of the information you provide changes. YOU AUTHORIZE US TO MAKE INQUIRIES, WHETHER DIRECTLY OR THROUGH THIRD PARTIES, THAT WE CONSIDER NECESSARY TO VERIFY YOUR IDENTITY OR PROTECT YOU AND/OR US AGAINST FRAUD OR OTHER FINANCIAL CRIME, AND TO TAKE ACTION WE DEEM NECESSARY BASED ON THE RESULTS OF SUCH INQUIRIES. WHEN WE CARRY OUT THESE INQUIRIES, YOU ACKNOWLEDGE AND AGREE THAT YOUR PERSONAL INFORMATION MAY BE DISCLOSED TO CREDIT REFERENCE AND FRAUD PREVENTION OR FINANCIAL CRIME AGENCIES AND THAT THESE AGENCIES MAY RESPOND TO OUR INQUIRIES IN FULL.
2.4. If you are using the Services on behalf of a legal entity such as a corporate entity, you further represent and warrant that: (i) the legal entity is duly organized and validly existing under the applicable laws of the jurisdiction of its organization; and (ii) you are duly authorized by such legal entity to act on its behalf. A corporate-verified Account is specific to that legal entity and can only be used by the person who registered it. Corporate Accounts are not allowed to be shared with or used by other individuals or entities. Corporate Accounts that are verified are allowed the following limited exemptions:
1. An approved corporate Account may have several active user Accounts at any time, provided they are all company-verified and operated by designated employees of the company that have been previously disclosed and approved by CryptoZella in its sole and absolute discretion;
2. Corporate Accounts may only have one active offer for a specific transaction at any one time and are not allowed to have multiple offers for such specific transaction from their other corporate Accounts.
2.5. You are solely responsible for creating a strong password and maintaining adequate security and control of any and all IDs, passwords, hints, personal identification numbers (PINs), API keys or any other codes that you use to access our Services. Any loss or compromise of the foregoing information and/or your personal information may result in unauthorized access to your Account by third parties and the loss or theft of any Digital Assets and/or funds associated with your Account, including your linked payment methods. You are solely responsible for keeping your email address, telephone number and other contact details up to date in your Account profile in order to receive any notices or alerts that we may send you. You should never allow remote access or share your computer screen with someone else when you are logged on to your Account. We assume no responsibility for any loss that you may sustain due to compromise of Account login credentials due to no fault of CryptoZella and/or your failure to follow or act on any notices or alerts that we may send to you.
2.6. To use our Services you may need to fulfill certain legal obligations in your country and/or state of residence. By accepting these terms in this Agreement, you confirm that you have reviewed your local laws and regulations and that you are aware of, and fulfill, any and all such obligations. Due to legal or regulatory prohibitions, we do not offer the use of our Services in certain jurisdictions. By accepting the terms in this Agreement, you confirm that you are not a resident or governed by the laws and regulations of those jurisdictions.
2.7. We may not make all of the Services available in all markets and jurisdictions and may restrict or prohibit use of all or a portion of the Services from certain jurisdictions (“Restricted Jurisdictions”). At this time, Restricted Jurisdictions include those that are identified on our “List of Banned Countries”. The Services are also only available in certain regions of the United States. Additionally, the Services are not available with respect to the digital currency, Tether (USDT), to users residing in the State of Texas. You must not attempt to use our Services if you are located in any of those Restricted Jurisdictions. You must not attempt to circumvent any restrictions imposed via the Services, such as by obscuring your IP address or submitting any inaccurate information regarding your location.
3.1. We have the right to immediately suspend your access to your CryptoZella Account. You agree and understand that the Digital Assets held in your CryptoZella Account may be subject to freezing, forfeiture to, or seizure by a law enforcement agency and/or subject to any similar limitation on its use, may be wholly and permanently unrecoverable and unusable.
3.2. If any legal action such as a seizure or enforcement action by any competent authority in any jurisdiction is brought against or in connection with your Account, we may refuse to permit withdrawals or transfers from your Account until the legal process is resolved. We will not contest any legal process on your behalf, and we may take actions to comply with the legal process without liability to you, provided that we reasonably believe any such action is appropriate under the circumstances.
4. BINDING ARBITRATION
4.1. ARBITRATION
ARBITRATION MEANS THAT YOU WAIVE YOUR RIGHT TO A JUDGE OR JURY IN A COURT PROCEEDING AND YOUR GROUNDS FOR APPEALS ARE LIMITED. You and CryptoZella agree that any dispute arising out of or relating to this Agreement or the Services, shall be finally settled in binding arbitration, on an individual basis, in accordance with the American Arbitration Association’s rules for arbitration of consumer-related disputes. The arbitrator is bound by these Terms
4.2. CLASS ACTION WAIVER
TO THE EXTENT PERMISSIBLE BY LAW, ALL CLAIMS WILL ONLY BE BROUGHT ON AN INDIVIDUAL BASIS, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE ACTION, OR REPRESENTATIVE PROCEEDING (COLLECTIVELY “CLASS ACTION WAIVER”). THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS OR ENGAGE IN ANY CLASS ARBITRATION. YOU ACKNOWLEDGE THAT, BY AGREEING TO THESE TERMS, YOU AND CRYPTOZELLA ARE EACH WAIVING ANY RIGHT TO A TRIAL BY JURY AND YOU ARE WAIVING THE RIGHT TO PARTICIPATE IN A CLASS ACTION AGAINST CRYPTOZELLA.
4.3. 9 U.S.C. §§ 1-16. The Federal Arbitration Act, 9 U.S.C. §§ 1-16, fully applies to the arbitration. The arbitration will be conducted by a single, neutral arbitrator and shall take place in the State of Delaware, or another mutually agreeable location, in the English language. The arbitrator award will be binding and the arbitrator may award any relief that a court of competent jurisdiction could award, including attorneys’ fees when authorized by law, and the arbitral decision may be entered as a judgment and enforced in any court of law. The prevailing party in any action or proceeding to enforce this Agreement shall be entitled to entire costs and attorneys’ fees.
4.4. Arbitration Fees
With respect to any dispute where the amount claimed is $20,000 U.S. or less (or the equivalent amount in a different currency, whether fiat or otherwise), CryptoZella shall pay all fees paid or payable to AAA, including filing, administration, and arbitrator fees (“Arbitration Fees”) for any arbitration commenced between CryptoZella and you pursuant to provisions of these terms. You are responsible for all costs that you incur in connection with the arbitration other than Arbitration Fees, including without limitation, fees for attorneys or expert witnesses and all other costs. You must reimburse CryptoZella any Arbitration Fees if (i) CryptoZella is the prevailing party in the arbitration or (ii) you withdraw the arbitration.
4.5. Initiation of Arbitration Proceeding
If either you or CryptoZella decide to arbitrate a dispute, we agree to the following procedure:
4.5.1. Write a Demand for Arbitration
The demand must include a description of the dispute and the amount of damages sought to be recovered.
4.5.2. Send one copy of the Demand for Arbitration and the appropriate filing fee to:
American Arbitration Association
Case Filing Services
1101 Laurel Oak Road, Suite 100
Voorhees, NJ 08043
OR
File online using AAA WebFile at https://www.adr.org
OR
File at any of the AAA’s offices.
Send one copy of the Demand for Arbitration to the other party at the same address as the Dispute Notice, or as otherwise agreed to by the parties
4.5.3. At your request, hearings may be conducted in person or by telephone and the arbitrator may provide for submitting and determining motions on briefs, without oral hearings.
4.6. Exclusive Venue for Proceedings in Connection with Arbitration.
CryptoZella and you agree that any proceeding to compel arbitration, confirm an award, or to seek interim or other relief in aid of arbitration, may be filed only in the competent state or federal courts located in the State of Delaware.
4.7. Small Claims Court
Notwithstanding the foregoing, you may bring an individual action in the small claims court of your state or municipality if the action is within that court’s jurisdiction and is pending only in that court.
5.1. We endeavor to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data you disclose online. You accept the inherent security risks of providing information and dealing online over the Internet and will not hold us responsible for any breach of security unless this is due to our negligence.
5.2. Please view our official privacy statement: [Insert CryptoZella Privacy Policy URL]
NO WARRANTY, LIMITATION OF LIABILITY & ASSUMPTION OF RISK
6.1. THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY GUARANTEES, REPRESENTATIONS OR WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CRYPTOZELLA SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND/OR NON-INFRINGEMENT. CRYPTOZELLA DOES NOT MAKE ANY REPRESENTATIONS OR WARRANTIES THAT ACCESS TO THE WEBSITE, ANY PART OF THE SERVICES, OR ANY OF THE MATERIALS CONTAINED THEREIN, WILL BE CONTINUOUS, UNINTERRUPTED, TIMELY, OR ERROR-FREE. CRYPTOZELLA IS NOT LIABLE FOR ANY DISRUPTION OR LOSS A USER MAY SUFFER. YOU HEREBY ACKNOWLEDGE AND AGREE THAT YOU HAVE NOT RELIED UPON ANY OTHER STATEMENT OR UNDERSTANDING, WHETHER WRITTEN OR ORAL, WITH RESPECT TO YOUR USE AND ACCESS OF THE SERVICES AND WEBSITE. WITHOUT LIMITING THE FOREGOING, YOU HEREBY ACKNOWLEDGE AND ACCEPT THE VARIOUS RISKS INHERENT TO USING DIGITAL CURRENCY INCLUDING BUT NOT LIMITED TO HARDWARE FAILURE, SOFTWARE ISSUES, INTERNET CONNECTION FAILURE, MALICIOUS SOFTWARE, THIRD PARTY INTERFERENCE LEADING TO LOSS OR LACK OF ACCESS TO THE MARKETPLACE AND OR YOUR ACCOUNT AND OTHER USER DATA, SERVER FAILURE OR DATA LOSS. YOU ACCEPT AND ACKNOWLEDGE THAT CRYPTOZELLA WILL NOT BE RESPONSIBLE FOR ANY COMMUNICATION FAILURES, DISRUPTIONS, ERRORS, DISTORTIONS OR DELAYS YOU MAY EXPERIENCE WHEN USING THE SERVICES, HOWEVER CAUSED.
6.2. IN NO EVENT SHALL CRYPTOZELLA, ITS AFFILIATES AND SERVICE PROVIDERS, OR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, AGENTS, EMPLOYEES, ADVISORS, CONSULTANTS OR REPRESENTATIVES, BE LIABLE (A) FOR ANY AMOUNT GREATER THAN THE VALUE OF TOTAL FEES PAID BY YOU FOR THE SERVICE THAT IS SUBJECT OF THE CAUSE OF ACTION IN THE TWELVE (12) MONTHS PRIOR TO THE LOSS ARISING OR (B) FOR ANY LOST PROFITS, DIMINUTION IN VALUE OR BUSINESS OPPORTUNITY, ANY LOSS, DAMAGE, CORRUPTION OR BREACH OF DATA OR ANY OTHER INTANGIBLE PROPERTY OR ANY SPECIAL, INCIDENTAL, INDIRECT, INTANGIBLE, OR CONSEQUENTIAL DAMAGES, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH AUTHORIZED OR UNAUTHORIZED USE OF THE SITE OR THE SERVICES, OR THIS AGREEMENT, EVEN IF AN AUTHORIZED REPRESENTATIVE OF CRYPTOZELLA HAS BEEN ADVISED OF OR KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING THE FAILURE OF ANY AGREED OR OTHER REMEDY OF ITS ESSENTIAL PURPOSE, EXCEPT TO THE EXTENT OF A FINAL JUDICIAL DETERMINATION THAT SUCH DAMAGES WERE A RESULT OF CRYPTOZELLA’S GROSS NEGLIGENCE, FRAUD, WILLFUL MISCONDUCT OR INTENTIONAL VIOLATION OF LAW. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
6.3. We do not own or control the underlying software protocols which govern the operation of Digital Assets. Generally, the underlying protocols are open source, and anyone can use, copy, modify, and distribute them. We assume no responsibility for the operation of the underlying protocols and we are not able to guarantee the functionality or security of network operations. In particular, the underlying protocols may be subject to sudden changes in operating rules (including “forks”). Any such material operating changes may materially affect the availability, value, functionality, and/or the name of such digital currency. CryptoZella does not control the timing and features of these material operating changes. It is your responsibility to make yourself aware of upcoming operating changes and you must carefully consider publicly available information and information that may be provided by CryptoZella in determining whether to continue to use the Services.
6.4. In the event of any such operational change, CryptoZella reserves the right to take such steps as may be necessary to protect the security and safe operation of its platform, including temporarily suspending operations for the involved digital currency(ies), and other necessary steps. CryptoZella will use its reasonable efforts to provide you notice of its response to any material operating change; however, such changes are outside of our control and may occur without notice to CryptoZella. Our response to any material operating change is subject to our sole discretion and includes deciding not to support any new fork or other actions. You acknowledge and accept the risks of operating changes to Digital Assets’ protocols and agree that CryptoZella is not responsible for such operating changes and not liable for any loss of value you may experience as a result of such changes in operating rules. You acknowledge and accept that CryptoZella has sole discretion to determine its response to any operating change and that we have no responsibility to assist you with unsupported currencies or protocols.
6.5. For the avoidance of doubt, CryptoZella does not provide investment, tax, or legal advice. CryptoZella is not registered with the U.S. Securities and Exchange Commission and does not offer securities services or investment advice. All transactions through our Marketplace are conducted on a peer-to-peer basis between the Seller and Buyer and you are solely responsible for determining whether any investment, investment strategy or related transaction is appropriate for you based on your personal investment objectives, financial circumstances and risk tolerance. You should consult your legal or tax professional regarding your specific situation. From time to time, we may provide educational information about our platform and products, in order to assist users in learning more about our Services. Information may include, but is not limited to, blog posts, articles, links to 3rd party content, news feeds, tutorials, and videos. The information provided on the Website or any third-party sites does not constitute investment advice, financial advice, trading advice, or any other sort of advice, and you should not treat any of the Websites content as such. Before making the decision to buy, sell or hold any Digital Assets, you should conduct your own due diligence and consult your financial advisors before making any investment decision. CryptoZella will not be held responsible for the decisions you make to buy, sell, or hold Digital Assets based on the information provided by CryptoZella.
6.6. You agree that we are not liable for any price fluctuations in Digital Assets. In the event of market disruption or a Force Majeure event (as described in Section 17), we may do one or more of the following: (a) suspend access to the Services; or (b) prevent you from completing any actions via the Services. We will not be liable for any losses suffered by you resulting from such actions. Following any such event, when Services resume, you acknowledge that prevailing market rates may differ significantly from the rates available prior to such event.
6.7. We make no warranty that the Website, or the server that makes it available, are free of viruses or errors, that its content is accurate, that it will be uninterrupted, or that defects will be corrected. We will not be responsible or liable to you for any loss of any kind, from action taken, or taken in reliance on material, or information, contained on the Website.
RELEASE OF CRYPTOZELLA & INDEMNITY
7.1. If you have a dispute with one or more users of our Services, you release CryptoZella, its affiliates and service providers, and each of its or their respective officers, directors, employees, agents and representatives, from any and all claims, demands and damages (actual and consequential) of every kind and nature arising out of or in any way connected with such disputes. You agree to indemnify and hold CryptoZella, its affiliates and each of its or their respective officers, directors, employees, agents and representatives, harmless from any claim or demand (including attorneys’ fees and any fines, fees or penalties imposed by any regulatory authority) arising out of or related to your breach of this Agreement or your violation of any law, rule or regulation, or the rights of any third party.
The Website allows users to Invest in Digital Assets.
When a user initiates a transaction for the purchase of Digital Assets, the transaction is consummated pursuant to this Agreement and to the additional terms, if any, detailed by the user or the user’s counterparty. A step-by-step guide on purchasing Digital Assets on the CryptoZella Marketplace can be found at https://cryptozella.net/plan The following general terms apply to each transaction described below:
8.1. When purchasing Digital Assets on the CryptoZella Marketplace:
There are no fees for CryptoZella Escrow as part of a transaction that are payable by Buyers on our Marketplace.
Offers from CryptoZella counterparties have their own terms and conditions and each offer will vary in exchange rate, speed of exchange, and other terms and conditions imposed by a Seller. The terms and conditions specified by the seller are valid in all cases except when they contradict or violate this Agreement, are illegal, are unreasonable or otherwise difficult to comply with (as determined in CryptoZella’s sole and absolute discretion), or if both users of the transaction consent to alter the terms and conditions of such offer. IT IS YOUR RESPONSIBILITY TO CAREFULLY READ THE SELLER’S OFFER TERMS AND CONDITIONS AND FOLLOW THEM EXACTLY. IF YOU DO NOT FOLLOW THE OFFER TERMS AND CONDITIONS, YOUR PAYMENT WILL NOT BE ACCEPTED. NEVER SUBMIT PAYMENT UNLESS YOU HAVE FOLLOWED ALL TERMS AND CONDITIONS LISTED IN THE OFFER. IF YOU SUBMIT PAYMENT WITHOUT FOLLOWING THE TERMS AND CONDITIONS, CRYPTOZELLA CANNOT ASSIST YOU IN A DISPUTE PROCESS TO RECOVER YOUR PAYMENT.
8.2. Payment verification and providing instruction to unlock Digital Assets from CryptoZella Escrow are the sole obligations of CryptoZella. If CryptoZella does not release the Digital Assets to you upon proper completion of the its terms and conditions, promptly report the issue via the designated dispute button within the particular transaction chat. CryptoZella support will review and settle the dispute. This dispute resolution process is further described below in “Section 8 - Disputing Transactions Via CryptoZella’s Dispute Resolution Process.” If you do not follow this dispute resolution process, CryptoZella will be unable to assist you with this matter.
Any payment received should be fully processed and confirmed as received by you before unlocking the Digital Assets from CryptoZella Escrow. CryptoZella is not responsible for your loss if you prematurely unlock Digital Assets before payment has been properly verified and received by you. You must be attentive and responsive to your Buyer. You should deactivate any inactive offers.
Any advertisement of your own website in any section of CryptoZella’s Marketplace (such as your bio, offer terms or transaction chat) that would facilitate buying or selling Digital Assets outside of CryptoZella’s Services is strictly prohibited.
8.5 Compliance
CryptoZella and the Services are not affiliated or associated with, nor endorsed or sponsored by any third party, including but not limited to any gift card issuer. Designated trademarks, brands, and other identifiers are solely the property of their respective owners. CryptoZella and its Services are not endorsed, sponsored, associated or affiliated in any way by or with such owners.
All transactions must take place within CryptoZella. Taking transactions outside the CryptoZella platform or exchanging external contact details are strictly prohibited.
8.6. Transfer Limitations. We may, in our sole discretion, impose limitations or restrictions on the size, type, or manner of any proposed transfer transactions, such as a limit on the total amount of Digital Assets that may be posted for sale.
8.7. No Guarantee. CryptoZella does not guarantee that you will be able to sell Digital Assets on its Marketplace. The act of buying or selling Digital Assets via CryptoZella’s Marketplace does not guarantee that you will be able to buy or sell Digital Assets via the Marketplace at a later time.
8.8. Relationship. Nothing in this Agreement is intended to nor shall create any partnership, joint venture, agency, consultancy or trusteeship, you and CryptoZella being with respect to one another independent contractors.
8.9. Accuracy of Information. You represent and warrant that any information you provide via the Services is accurate and complete. You accept and acknowledge that CryptoZella is not responsible for any errors or omissions that you make in connection with any transaction initiated via the Services, for instance, if you mistype a Wallet address or otherwise provide incorrect information. We strongly encourage you to review your transaction details carefully before completing them via the Services.
8.10. No Cancellations or Modifications; Account Activities. Once transaction details have been submitted to the digital currency network via the Services, CryptoZella cannot assist you with canceling or otherwise modifying your transaction. CryptoZella has no control over any digital currency network and does not have the ability to facilitate any cancellation or modification requests. CryptoZella does not store or custody any locked Digital Assets. Digital Assets are always recorded on their respective networks or blockchains. All digital currency transactions occur within the digital currency network, not on CryptoZella. There are no guarantees that the transaction will process on the digital currency network. CryptoZella reserves the right to refuse to process any transaction if required by law or if we deem the transactions to be in violation of this AgreementYou hereby accept and acknowledge that you take full responsibility for all activities that occur under your Account and accept all risks of any authorized or unauthorized access to your Account, to the maximum extent permitted by law.
8.11. Taxes
It is your responsibility to determine what, if any, taxes apply to the transactions for which you have submitted transaction details via the Services, and it is your responsibility to report and remit the correct tax to the appropriate tax authority. You agree that CryptoZella is not responsible for determining whether taxes apply to your digital currency transactions or for collecting, reporting, withholding or remitting any taxes arising from any digital currency transactions.
8.12. User Reputation
When you engage in a Transaction, we allow other users to provide feedback on their interaction with you. We also permit users to file reports if the users believe you have violated this Agreement in any way. These reports are confidential, but we may use them in connection with a dispute as described in Section 8.
8.13.Transaction History
You may view your transaction history through your Account. You agree that the failure of the Services to provide such confirmation shall not prejudice or invalidate the terms of such transaction.
8.14. CryptoZella Pay
CryptoZella has authorized certain merchants to accept CryptoZella as a payment method for purchases of goods and services online (the “Authorized Merchants”). You may pay an Authorized Merchant by selecting the “CryptoZella Pay” option at check-out or at the time of payment. CryptoZella Pay will direct you to our Marketplace to access the Digital Assets available in your Account or connect you to a Seller. If you purchase Digital Assets from a Seller to complete the transaction, the terms set forth in Section 7.1 of this Agreement will apply.
8.15. Merchant Goods
CryptoZella is not responsible for any goods or services that you may purchase from an Authorized Merchant using your Account or the CryptoZella Pay product. If you have a dispute with any Authorized Merchant, you should resolve the dispute directly with that Authorized Merchant.
8.16. Returns and Refunds
When you purchase a good or service from a third party using your Account, it is final. We do not process refunds or returns. An Authorized Merchant may offer you a return, store credit or a gift card in its sole discretion and in accordance with its policies.
8.17. CryptoZella Fees
CryptoZella charges fees for Services, applicable fees will be displayed prior to you using any Service to which a fee applies. Our fees are subject to change and CryptoZella reserves the right to adjust its pricing and fees and at any time for any of its Services and or use of the CryptoZella Account.
8.18. Account Maintenance Fee
CryptoZella Account holders which have not completed a transaction with CryptoZella in the last twelve (12) months, shall incur a monthly charge of 0.5% or 1 USD, whichever is greater, of the CryptoZella Account value
If you have any questions or concerns about our Privacy Policy or data practices, don't hesitate to get in touch with us at
info@cryptozella.netLocation: 800S, Salt Lake City, USA